With effect from 15 Magh, 2067 BS (29 January, 2011) the Business/Transaction hours has been revised as mentioned below;
| Sunday to Friday |
| Business Hour |
| Normal Business Hour |
9:00 AM to 5:00 PM |
| Extended Business Hour |
5:00 PM to 7:00 PM |
| Cash Transaction Hour |
| Normal Transaction Hour |
9:00 AM to 3:30 PM |
| Evening Counter |
5:00 PM to 7:00 PM |
| Friday |
| Normal Business Hour |
9:00 AM to 2:00 PM |
| Extended Business Hour |
2:00 PM to 3:00 PM |
| Cash Transaction Hour |
| Transaction Hour |
9:00 AM to 2:30 PM |
However, the holiday/weekend counter (365 days Banking) at Main Branch will remain open from 11:00 AM to 2:00 PM as usual and at least one counter will be opened during the gap of normal transaction hour and the evening transaction hour.
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